Section 1 - Getting Started
What is Clarilux?
What is Clarilux?
Who is an examiner on Clarilux?
Who is an examiner on Clarilux?
How do I create an examiner account?
How do I create an examiner account?
- Sign up with Google: Register using your existing Google account.
- Sign up with Microsoft: Register using your existing Microsoft account.
- Continue with Email: Register manually by entering your full name, professional email address, and a strong password, then click Create Account.
What happens after I create my examiner account?
What happens after I create my examiner account?
What equipment and connectivity do I need?
What equipment and connectivity do I need?
- A stable broadband internet connection
- A functional webcam
- A working microphone
- An updated supported browser - Google Chrome, Microsoft Edge, Safari, or Mozilla Firefox
Section 2 - Dashboard
What does the examiner dashboard show?
What does the examiner dashboard show?
- Total Earnings: Your lifetime earnings on the platform.
- Completed Sessions: The total number of sessions you have successfully conducted.
- Upcoming Sessions: The total number of sessions currently scheduled.
Section 3 - Sessions
How do I set my availability?
How do I set my availability?
- Set your schedule via a monthly Calendar or recurring Weekly Activities, and pause new bookings anytime with the Accepting Bookings toggle
- Connect Google or Outlook Calendar to keep sessions synced across devices
- Block out specific dates or times using Availability Exceptions
- Adjust scheduling preferences - Within the Schedule Availability tab, click the Settings icon to access additional scheduling preferences. This opens a Settings panel with three options: Time Zone, Buffer Time between sessions, and Minimum Booking Notice - from the Settings icon
How do I track my sessions?
How do I track my sessions?
- Upcoming Sessions: Displays all your future confirmed sessions. Filter by Session Type (Full Mock Oral Exam, Focused Topic Review, Rapid-Fire Q&A, Case-Based Discussion, or Custom Session) and by Visibility (Public or Private).
- Session History: A complete archive of all past sessions. Filter by All Dates, All Session Types, All Statuses, and All Visibility.
How do I join a scheduled session?
How do I join a scheduled session?
How do I submit scores and feedback after a session?
How do I submit scores and feedback after a session?
Section 4 - Earnings
How do I view my earnings?
How do I view my earnings?
- Total Earnings: Your lifetime earnings on the platform.
- Earnings In Escrow: Funds currently being held pending session completion or dispute resolution.
- Paid Out: Funds that have already been transferred to your payout account.
How do I set up my payout account?
How do I set up my payout account?
Section 5 - Resources
What is the Resource Library?
What is the Resource Library?
- Case Bank: Platform-curated cases and globally managed resources. You can browse and search but cannot edit these directly.
- My Cases: Cases you have personally created and saved. These are private to you.
- Institution-Based Resources: institution-linked resources shared within your affiliated program.
How do I add a new case to my Resource Library?
How do I add a new case to my Resource Library?
- Create Case: Build the case manually by filling in the following fields:
- Specialty (e.g., Anesthesiology)
- Topic
- Case Type (e.g., Long Form)
- Resource Title (required)
- Case Scenario (required) - what the candidate should review before the session
- Follow-Up Questions - add one or more questions using the Add follow-up question button
- Examiner Hidden Notes - private notes, clinical context, marking cues, or hidden guidance visible only to you
- Resource Attachments - drag and drop or browse to upload supporting files (PDF, Word, or image, up to 10MB per file)
- Generate With AI: Use the integrated AI tools to generate case content automatically. Select your preferred format and review before saving.
Section 6 - Profile
How do I access and update my examiner profile?
How do I access and update my examiner profile?
- About - a short bio describing your expertise
- Expertise/Specialties - the medical or surgical topics you offer for assessment
- Professional Experience - your clinical background and practice milestones
- Academic Appointment - your teaching role or academic title, if any
- Teaching Philosophy - how you approach mentoring and structuring sessions
- Cancellation Policy - defaults to a standard tiered refund policy, fully customizable
- Pricing/Session Rates - your rates for each session type, which sync with your payout settings
What does the Verified badge on my profile mean?
What does the Verified badge on my profile mean?
Section 7 - Account Settings
What can I manage from Account Settings?
What can I manage from Account Settings?
- Availability: Manage your schedule and booking preferences. See the detailed breakdown in Section 3.
- Payout Settings: Connect your Stripe account to receive payouts for completed sessions. Displays your connected bank account and connection status.
- Security: Manage account protection. Toggle the Authenticator App (MFA) on or off, and change your password by entering your Current Password, New Password, and Confirm Password, then clicking Change Password.
Section 8 - Working with Institution
Can I switch between Institutions without signing out?
Can I switch between Institutions without signing out?
What changes when I switch to an institution workspace?
What changes when I switch to an institution workspace?
Section 9 - Technical Support
What should I do if I experience audio or video issues during a session?
What should I do if I experience audio or video issues during a session?
How do I contact support?
How do I contact support?